Privacy Policy

Last Updated: [Insert Date]

At FootJoy Store (“we”, “us”, or “our”), we value your trust as discerning golfers who demand both premium equipment and premium service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clarkesgolf-uk.com or make purchases from our Westbury-based operation.

1. Information We Collect

We collect information to provide our golfers with exceptional service and secure transactions:

• Personal Information: Name, email, shipping address, phone number, and payment details when you make purchases of our premium golf equipment including Bridgestone clubs, Callaway gear, or Big Max accessories.
• Transaction Data: Purchase history, products viewed (such as all-weather gloves or Bushnell equipment), and payment method preferences.
• Technical Data: IP address, browser type, device information, and cookies data to optimize your browsing experience.
• Communication Data: Records of your interactions with our customer service team regarding product inquiries or payment verification.

2. How We Use Your Information

Like a precision golf swing, we use your data with purpose and control:

• To process and ship your orders for tournament-ready equipment with the efficiency our customers expect
• To provide secure payment processing through our PCI DSS compliant systems
• To communicate about order status, new product arrivals (like limited-edition Callaway items), and seasonal sales
• To improve our website performance and product offerings based on golfer preferences
• To prevent fraud and maintain the security standards serious golfers deserve

3. Data Sharing and Disclosure

We treat your data with the same care we apply to packaging premium golf clubs:

• Service Providers: We share only necessary information with payment processors (Visa, MasterCard, PayPal), shipping carriers, and IT security providers.
• Legal Requirements: We may disclose information when required by law or to protect our business and customers.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred with appropriate protections.
• Never Sold: We do not sell golfer data to third-party marketers.

4. Data Storage and Security

Your security is as important to us as the quality of our Ben Sayers products:

• All transactions protected with 256-bit SSL encryption
• Payment details never stored on our servers (zero data storage policy)
• Quarterly security audits to maintain PCI DSS compliance
• Data stored only as long as necessary for business purposes or legal requirements
• International data transfers protected through standard contractual clauses

5. Your Rights

As a valued golfer, you have control over your information:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request removal of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications while maintaining transactional messages
• Restriction: Limit how we use your data in certain circumstances

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use these technologies like a golfer uses rangefinders – to improve accuracy and performance:

• Essential Cookies: Necessary for secure checkout and core website functions
• Performance Cookies: Help us understand how golfers navigate between accessories, bags, and other product categories
• Marketing Cookies: Allow us to show relevant offers for products like Bridgestone golf balls or AXGLO equipment

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we serve golfers worldwide (excluding some Asian and remote regions):

• Data may be transferred to and processed in the United States and other countries
• We implement appropriate safeguards for cross-border data transfers
• Non-US customers should be aware their data will be transferred to our US headquarters

8. Children’s Privacy

Our premium golf equipment is marketed to adults. We do not knowingly collect data from children under 16.

9. Policy Updates

We may update this policy as our business evolves, just as golf equipment technology advances. Significant changes will be communicated to our customers.